PRIVACY POLICY

 

Ranieri Law Professional Corporation’s (“Ranieri Law”) policy on the collection, use and disclosure of personal information (“Privacy Policy”).

Consistent with our obligations, we are dedicated to maintaining high standards of confidentiality and security.

 

Ranieri Law follows certain privacy principles to help ensure the confidentiality of the Personal Information (defined below) that we hold.

Effective Date.

This Privacy Policy is in effect as of November 15, 2020. Ranieri Law will from time to time, review and revise its privacy practices and this Privacy Policy. In the event of any amendment, an appropriate notice will be posted on our website.

Your continued access to and use of our website or providing Personal Information to us after any such changes constitutes your acceptance of, and agreement to this Privacy Policy, as revised. Please periodically review this Privacy Policy so that you know what Personal Information we collect, how we use it, and with whom we may share it with.

Personal Information.

In this Privacy Policy, “Personal Information” means any information provided to or collected by Ranieri Law about any identifiable individual, or an individual whose identity may be inferred or determined from the information. This Privacy Policy applies regardless of how Personal Information is recorded, whether electronically or by paper. This Privacy Policy does not cover any information about more than one individual where the identity of the individuals is not known and cannot be inferred from the information (“Aggregated Information”). Ranieri Law retains the right to use Aggregated Information in any way that it reasonably determines is appropriate. This Privacy Policy also does not apply to information about companies or other legal entities.

Accountability.

Ranieri Law takes the protection of Personal Information seriously. Our obligations as legal professionals are governed, in part, by rules of professional conduct, which impose duties and obligations regarding the confidentiality of the information provided to Ranieri Law by its clients. We require all professionals, staff, employees, contractors, and agents who provide services in connection with our delivery of legal and other services to our clients to comply with these obligations.

Information Collected.

We may collect Personal Information: (1) to determine whether Ranieri Law will enter into a professional relationship; (2) in the course of a professional relationship; or (3) when we otherwise collect Personal Information, for example, when you provide us with information about yourself or someone else associated with your need for legal services. We hold this information in strict confidence and do not reveal it to anyone unless expressly or implicitly authorized by the person or organization concerned or where permitted or required by applicable law.

In the course of our relationship with you, Ranieri Law will need to collect, use, and sometimes disclose different types of Personal Information for various purposes associated with the services we provide, as directed by you or your organization. Given the nature of our services, it is impractical to list all of the types of Personal Information that may be collected, used or disclosed. The Personal Information we may collect, includes, but is not limited to, the following:

  • Full name;

  • Contact information, including address, telephone number, e-mail address, and job titles;

  • Information to help establish your identity;

  • Information regarding your legal requirements, situation, and interests;

  • Information regarding your organization or other organizations, including information regarding directors, officers, or employees of our clients or other parties, witnesses, beneficiaries, adverse parties, related parties, parties in interest, business partners, investors, shareholders, security holders, buyers, sellers, business partners, and customers of clients;

  • Information regarding your preferences, for example, preferences regarding the means of communication;

  • Payment information; and

  • Any other Personal Information that you voluntarily choose to provide to us.

In some cases, we collect Personal Information from third parties, such as clients to whom we provide legal services, other organizations with whom we or you have dealings, such as government agencies, recruitment agencies, information or service providers, and from publicly available records. We may also collect information from public sources in the context of an investigation or proceedings related to the legal services we are providing to one of our clients.

Use & Disclosure of Personal Information.

Ranieri Law uses and discloses Personal Information for the purposes set out in this Privacy Policy. Under no circumstances will Ranieri Law sell any Personal Information it has obtained.

Ranieri Law may use and disclose Personal Information for the following purposes:
 

  • Establishing your identity and compliance with “Know Your Client” and anti-money laundering requirements and other legal obligations. This may require you to provide your name, address, employment/business information, and other legally mandated forms of identification;

  • Billing, including the collection, use, and disclosure of names, addresses, banking, financial details and payment information;

  • Provision and development of services, such as the provision of legal advice, negotiation, and arbitration, or other legal proceedings, which will include any Personal Information necessary to provide the services requested by you or your organization;

  • To use and analyze the Personal Information provided to us to offer you additional services, as well as to track and manage your consent preferences, event reservations and any unsubscribe requests. You may, at any time, advise Ranieri Law that you do not wish to receive such information from us;

  • Internal record keeping and to analyze and help us manage the provision of our legal services;

  • Answering your questions, and providing you with information or materials you have asked to receive;

  • To conduct market research;

  • Marketing our own services to you by e-mail or other means, if you have subscribed to one of our mailing lists;

  • To keep your information and preferences accurate. For example, we may ask you (via e-mail or otherwise) to review your contact details and mailing list preferences and update them as necessary;

  • To meet our high quality and professional standards, and to obtain and maintain certification and accreditations, which may involve audits of our internal processes;

  • To ensure regulatory compliance – for example, to conduct conflict checks before we start work and to erect information barriers to restrict access to certain information;

  • To permit us or our clients to pursue available remedies or limit any damages that we or our clients may sustain;

  • To detect and help prevent fraud or other illegal activities;

  • To meet our insurance requirements;

  • To help ensure security and crime prevention; 

  • Any purpose which is permitted or required by applicable law; and

  • To carry out any other purpose which is disclosed to you and to which you consent.

The marketing e-mail messages sent by Ranieri Law will give you the opportunity to update your contact details and mailing list preferences or unsubscribe from our mailing lists altogether. 

If you no longer wish to receive marketing e-mails from Ranieri Law, please follow the unsubscribe link in one of our marketing e-mail messages. You may also contact us using the contact information on our website and ask us to update your preferences or unsubscribe from any marketing lists.

Ranieri Law allows certain authorized third party providers to track and store certain information about visitors to our websites (including domain names, IP addresses, and page views as described below).

Ranieri Law may also disclose Personal Information to organizations that perform services for us. Personal Information will only be provided to such organizations if they agree by way of contract to provide appropriate protection for such information.

Lastly, we may disclose your Personal Information for any other purpose to which you consent.

Limiting Collection, Use, Disclosure & Retention of Personal Information.

Ranieri Law may collect Personal Information in many forms (for example, hard/soft copy, electronically, facsimile, telephone conversations/recordings, e-mail, client portal etc.), but will only do so by lawful means and only for necessary purposes that have been disclosed to you, are described in this Privacy Policy, or are permitted or required by applicable law.

Personal Information collected in any form will only be retained by Ranieri Law, so long as it is required: a) for the purpose for which it was collected and those purposes set out in this Privacy Policy; b) to be retained by law; or c) to address any issues that may arise at a later date. When Personal Information is no longer required for these identified purposes, Ranieri Law uses secure procedures to destroy, delete, erase, or convert the Personal Information into an anonymous form.

Websites & Cookies.

In general, you can use our website without giving us any Personal Information. If you are one of our anonymous visitors, please bear in mind that we may still record certain analytical information as further set out in this section.

Ranieri Law may use cookies and other technologies to collect certain information about visitors to our websites, and recipients of our invitations and other communications. 

When you visit our website, we may collect information about your visit, including your IP address, your geographic region, clickstream through our website, the date and time of your visit, information about your device and network, such as the browser you use and its configuration, your connection speed, the pages you view or search for on our website, what links you click, what you download, our page response times, any download or other errors, the length of your visit, and whether the e-mails we send are opened.

We may use this information to improve the functionality of our website, to tailor or improve the content that we may send or show you, and for analytical purposes to understand how visitors interact with our website, messages, and the information we provide.

Consent.

Providing your Personal Information to Ranieri Law means that you agree and consent to our collection, use, and disclosure of your Personal Information under this Privacy Policy. If you do not agree with these terms, do not provide any Personal Information to us. However, while providing some Personal Information is optional, certain services can only be offered, if you provide Personal Information to us and we may not be able to offer you certain services if you choose not to provide us with any required Personal Information.

Consent may be given in different ways such as a) expressly by signing a document, agreeing through electronic means or verbally; or b) implicitly by providing the Personal Information voluntarily.

There may be circumstances where you have provided Personal Information for one purpose, and Ranieri Law later needs to use that information for a different purpose. In such circumstances, Ranieri Law will seek your consent to use the information for the new purpose, unless the law permits or requires us to use the information for that new purpose.

Please note that there are circumstances where the collection, use, or disclosure of Personal Information may be justified or permitted without consent, or where Ranieri Law may or must disclose information without consent, in accordance with applicable law.

You have the right to revoke your consent to the collection, use and disclosure of your Personal Information at any time. However, revocation of your consent may prevent us from providing services to you. In such circumstances, we will discuss the reason we need your Personal Information and why the revocation of your consent affects our ability to provide our services to you.

Storage & Security.

Ranieri Law has taken steps to maintain physical, procedural, and technical security for Personal Information.

Ranieri Law holds Personal Information principally in the city in which it has an office or nearby municipalities where off-site storage facilities may be located, and such information may be accessed by those individuals that need to know such information in order that Ranieri Law may provide our services.

Personal Information may be stored outside of the jurisdiction in which you live, if a third party provider or other entity to whom we disclose Personal Information in accordance with this Privacy Policy is located outside of that jurisdiction. In such cases, Personal Information may be subject to the local laws of the jurisdictions within which it is collected, used, disclosed, or stored, and may be accessed by governmental and law enforcement authorities in those jurisdictions.

Accuracy & Access.

Ranieri Law endeavours to ensure that any Personal Information provided and in its possession is as accurate, current, and complete as necessary for the purposes for which we use that information.

You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you believe that your Personal Information is not accurate or you wish access to your Personal Information, you may make a request using the contact information provided below.

We endeavour to provide timely access to your Personal Information. However, we may require you to verify your identity to our satisfaction prior to doing so. Further, there may be circumstances where access cannot be granted. For example, we will not grant access where doing so would lead to the disclosure of Personal Information of another individual and that individual refuses to provide consent to the disclosure, or where the information is subject to privilege or other legal restrictions. In such cases, you will be notified of the reason(s) why it is not possible to grant access to your Personal Information.

Contact Us.

If you have any questions, complaints, or concerns regarding this Privacy Policy, any Personal Information you have submitted to Ranieri Law, or if you would like to:
 

  • Access Personal Information that you have already provided so that you can correct or update it, or request that it be deleted, or

  • Report any violation of this Privacy Policy

You may contact Ranieri Law’s Privacy Officer at the following address:
 

c/o Privacy Officer 

Ranieri Law Professional Corporation

7777 Weston Road
Suite 211
Vaughan, Ontario L4L 0G9
Canada 

E: info@ranierilaw.ca